Back pain
Upper, mid or lower back discomfort after long flights, long shifts or carrying weight.
Av. Bonampak · Plaza Malecón Las Américas
English-Speaking Chiropractor in Cancún
Dolorfin Cancún is a chiropractic, physical therapy, therapeutic massage and acupuncture clinic on Av. Bonampak, inside Plaza Malecón Las Américas. If your back or neck started complaining after a long flight, a week of hauling suitcases, or a hotel mattress that was never going to work for you, we are a short ride down Bonampak from the Hotel Zone. Everything starts with a full assessment, priced as one closed package in Mexican pesos, and the team takes care of you in English from your first WhatsApp message. See what we treat, check what it costs, or find us on the map.
Book your assessment
COFEPRIS permit 1933002T1A0857
- Clinic: Dolorfin Cancún
- Address: Av. Bonampak, SM 6 M1 L1, Local 01 y 02
- Inside: Plaza Malecón Las Américas, on Av. Bonampak
- Languages: English and Spanish
COFEPRIS permit
5,000+ patients served
English-speaking staff
Minutes from the Hotel Zone
Common symptoms
Signs your body may be out of balance
Travel is hard on a spine: hours in a plane seat, luggage on one shoulder, a mattress your back has never met, and then a full day of walking. An assessment is how we understand what is actually going on in your case. Ready for the next step? Request your assessment or see how we work.
Neck pain
Cervical stiffness from an airplane seat, a new pillow or hours on a screen.
Luggage strain
Shoulder, upper back and lower back complaints after hauling suitcases.
Lower back pain
Lumbar discomfort from sitting all day, walking all day or an unfamiliar mattress.
Headaches
Often related to muscle tension or postural factors.
Muscle stiffness
Tension or restricted mobility after travel days or long shifts on your feet.
Sciatica
Discomfort that can radiate down the leg or into the glute.
Poor posture
Postural habits that can affect mobility and comfort.
Why this clinic
Care in English, minutes from the Hotel Zone
Dolorfin Cancún sits on Av. Bonampak inside a shopping mall every driver in town knows, with English-speaking staff and prices in pesos. You can see how to get here or contact the clinic.
01
Easy to reach, easy to park
Inside Plaza Malecón Las Américas on Av. Bonampak. Any taxi or rideshare driver knows it by name, and you park at the mall.
02
A real assessment first
Around 90 minutes to evaluate posture, mobility and spine, and then a plain-language explanation of what was found and what the plan is.
03
English from message one
Write on WhatsApp in English and get answers in English. No translator, no guessing what you just agreed to.
04
Prices in pesos, up front
The assessment is one closed price that already includes the studies and your plan. You know the number before you walk in.
Book your visit
Book your assessment in Cancún
Leave your details and someone from the Dolorfin Cancún team gets back to you, in English if you prefer.
Current promotions
Assessment pricing in Mexican pesos, individual or for the whole family
Two ways in: an individual assessment if it is just you, or a family CheckUp if you live here and want everyone looked at in one go. Both are closed prices that already include the studies.
Limited-time promotion
-40%
Individual Assessment
$1,499
$799 MXN
Special prepaid price
- Foot scan
- Back thermography
- Range of motion, reflexes, sensitivity and strength testing
- Posture exam
- Up to four X-rays, if the chiropractor requires them
- Explanation of findings and care plan orientation
-40%
Family CheckUp
For families living in Cancún who would rather get everyone assessed in one visit.
$4,995 $2,999 MXN
Up to 5 family members · Around 40% savings
- Full assessment for up to 5 family members
- Foot scan and back thermography
- Posture and mobility evaluation
- Range of motion, reflexes, sensitivity and strength testing
- Personalized orientation for each family member
- A sensible starting point if the whole household wants a check
- If parents start a care plan, kids go free
Services and method
Four specialties under one roof
Every case is assessed individually to identify what is affecting your posture, mobility and musculoskeletal function. You can also review common symptoms or check the FAQ before booking.
Where everything starts
Professional assessment and chiropractic adjustment
Around 90 minutes to understand your case, identify the factors tied to posture, habits, load and mobility, and define the most suitable approach for the time you have.
- ✓ Thorough initial review of your case
- ✓ Focus on spine, posture and function
- ✓ Personalized care, explained in plain English
Physical therapy
Care focused on improving mobility, function and movement habits, based on the assessment done at the clinic.
- ✓ Rehabilitation and strengthening exercises
- ✓ Traction table, per assessment
- ✓ Electrotherapy and ultrasound
- ✓ Cryotherapy and heat therapy
- ✓ Kinesio taping
Acupuncture and therapeutic massage
Both can be part of your care plan depending on your assessment and your goals: massage to release muscle tension, acupuncture as a complementary technique.
The Dolorfin method
Care is built around each patient's case: understanding which factors are involved and following your process professionally, step by step.
01Assess
02Identify
03Personalize
04Follow up
Location
Chat on WhatsApp
Inside Plaza Malecón Las Américas, on Av. Bonampak
Coming from the Hotel Zone, it is a short ride down Av. Bonampak. You can book your assessment or check the FAQ before you come.
Address
Av. Bonampak, SM 6 M1 L1, Local 01 y 02,
Plaza Malecón Las Américas,
Cancún, Quintana Roo,
77503, MX
Landmark: the shopping mall on Av. Bonampak, Locales 01 and 02
Opening hours
Monday to Thursday10:00 a.m. – 8:00 p.m.
Friday9:00 a.m. – 4:00 p.m.
Saturday9:00 a.m. – 7:00 p.m.
SundayClosed
Hours may change on Mexican public holidays. We recommend confirming on WhatsApp before your visit.
Direct contact
Getting here
By car or taxi: straight down Av. Bonampak into Plaza Malecón Las Américas, where you park at the mall
From the Hotel Zone: a short ride along Bonampak, drivers know the mall by name
Inside the mall: Locales 01 and 02
Dolorfin Cancún
FAQ
What visitors ask us before booking
Straight answers about language, walk-ins, prices in pesos, parking and what the first visit actually involves.
Do you have English-speaking staff?
Short answer: yes. The team at Dolorfin Cancún takes care of you in English, from your first WhatsApp message to the explanation of your care plan.
You do not need to bring a translator or fight with an app. Write to us in English and we answer in English.
Can I walk in, or do I need an appointment?
Short answer. Booking ahead on WhatsApp is the fastest way to get a slot that fits your trip, and same-day appointments are often available.
If you are already at Plaza Malecón Las Américas, you are welcome to stop by and the front desk will find you the nearest available time. Bear in mind the first visit is an assessment and takes around 90 minutes, so leave room in your day for it.
How much does it cost, in pesos?
Short answer. Prices are in Mexican pesos and there are no surprise add-ons.
- Initial assessment: MXN $799, prepaid. It is a closed price that already includes the studies, the explanation of findings and your care plan.
- Treatment session: from MXN $800. The final price is set at the clinic based on your case, and it goes down if you take a full care plan.
We take cash, credit and debit cards, and bank transfers.
What about my travel or health insurance?
Short answer. Payment is direct at the clinic, in pesos, by cash, card or transfer.
If you plan to claim the visit with your insurer back home, ask the front desk for your receipt or a Mexican factura when you pay, and mention it before your visit so we have your details ready.
How long does the first visit take?
Short answer. Around 90 minutes for the initial assessment.
That covers a foot scan, back thermography, range of motion, reflexes, sensitivity and strength testing, a posture exam, up to four X-rays if the chiropractor considers them necessary, and a clear explanation of what was found along with your care plan. Follow-up sessions are much shorter.
Where exactly are you and where do I park?
Short answer. Av. Bonampak, SM 6 M1 L1, Locales 01 and 02, inside Plaza Malecón Las Américas, Cancún, Quintana Roo 77503.
It is a shopping mall on Av. Bonampak, so you drive straight in and park at the mall. Coming from the Hotel Zone it is a short ride down Bonampak, and any taxi or rideshare driver knows Malecón Las Américas by name.
My back hurts after the flight, the luggage and the hotel bed. Can you help?
Short answer. That is one of the most common reasons visitors walk in here.
Hours in an airplane seat, hauling suitcases, and a mattress that is nothing like the one at home add up fast, and the neck and lower back are usually where you feel it. The assessment looks at your posture, mobility and spine, and the plan is built around the days you actually have left in Cancún. We do not promise miracles or one-session results.
What are your hours and how do I book?
Short answer.
- Monday to Thursday: 10:00 a.m. – 8:00 p.m.
- Friday: 9:00 a.m. – 4:00 p.m.
- Saturday: 9:00 a.m. – 7:00 p.m.
- Sunday: closed
Hours may change on Mexican public holidays. Three ways to book:
- WhatsApp, in English: +52 998 315 9259
- Phone: +52 998 898 4444
- Form: leave your details on this page and we get back to you